Thank you for your support! As we all know the post office can be delayed with back-ups, holidays, and other circumstances that are beyond our control. I ask that you please be patient as your order is being processed and could possibly take anywhere from 10-25 working days to get to you, but know that your order can also get to you before this time.
Where can I track my item(s)?
Most items are sent tracked. You should receive your tracking information once your order has been dispatched.
Why have I not received my item(s)?
Shipping may take anywhere between 10-25 working days or even longer, depending on your location and the opening hours of your local post office.
Who delivers my item(s)?
Your items are delivered by our fulfillment center and will usually reach you via your local postal service in your location.
What happens if no one is at home?
Not to worry, most of our items will be left in your mailbox if they are small enough and if the postman does not have access to your postbox, it will usually be left at your doorstep.
I messed up my delivery address, what do I do?
Not to worry, as long as you reach out to us immediately regarding the error in your address, we would be more than happy to change it for you. Just email us your full, correct address along with your order number and we would update your details for you.